Privacy and Security Policy

Note: This Privacy and Security Policy applies to this organization or league web site, and associated services on which this policy is linked.

Privacy and Security Statement

Purpose

The City of Carlsbad's website is an essential tool for communicating information about the city, providing services, and encouraging citizen participation in City government.

Privacy Statement

The City of Carlsbad ("City") is committed to protecting the privacy of the individuals utilizing the City's website; however, personal information submitted to the City's website may be subject to disclosure pursuant to various California laws, including, but not limited to, the California Civil Discovery Act of 1986 and the California Public Records Act. The City may share such information with other agencies if: (1) the information relates to that agency; (2) to protect the interests of others; (3) to protect and defend the rights or property of the City; or (4) as otherwise provided by law.

The City's website contains links to other sites. Please be aware that the City is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the City's website.

The City of Carlsbad does not use its website to:

Collect personal information for commercial marketing. The City will not send you unsolicited email regarding any commercial offers or advertisements at any time.
Create individual profiles with the information provided by users of this site, nor does it give such personal information to third parties or private organizations. The City does not track personal information about individuals and their visits.

The City of Carlsbad does use its website to:

Collect personal information for the purpose of responding to a user's request or input, or to complete an online transaction. If a user chooses to provide the City with personal information, such as sending an email to a City employee or by filling out and submitting an online form located on the City's website, the City may use that information to respond to the user's message and to assist in obtaining information the user may have requested. The City treats emails submitted by a user the same way it treats letters to the City.
Provide electronic commerce capabilities, should a user provide any personal information and/or payment information while using the City's website. Such information may be collected, processed and disclosed to complete an online transaction and for record-keeping for such activities as billing, permits, licenses and other business-related purposes.
Collect usage statistics for site management, such as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance issues. The information does not identify you personally. The following information about your visit is collected:
- The Internet domain and/or IP address from which you access the City's website;
- The type of browser and operating system used to access the City's website;
- The date and time of the visit;
- The pages visited; and
- If you link to the City's website from another website, the address of that website.

The City's website may transfer information to your computer through cookies or other technology. The use of cookies or similar technology is an industry standard and does not personally identify users, although they do identify a user's computer. Cookies or similar technology can make the Internet more useful by storing information about your preferences on a particular site. If preferred, you can configure your browser to refuse cookies. However, you may not be able to take full advantage of the City's website if you do so.

Security Statement

The City website utilizes encryption technology, however, the user should not assume that information submitted to the City Web server would be treated as confidential (See above Privacy Statement). If a user submits information to the City's server through a web page containing visible indicators of active encryption technology, the City will take all reasonable precautions to safeguard the confidentiality of such information.

Indemnification/Hold Harmless

By using the City's website, user agrees to indemnify or hold harmless the City of Carlsbad for any occurrence resulting from an act of user's use of the City's website. The City will take all reasonable precautions to safeguard the confidentiality of user information, but is not liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence, or any other act resulting in disclosure.

Secure Checkout Policy

1. Introduction
    • Welcome to our organization’s website. This Secure Checkout Policy outlines how your information is protected when you visit and transact business through our website.

2. Secure Transactions:
    • All transactions on our website are encrypted and secured using [SSL/TLS] technology to protect your personal and financial information.

3. Payment Methods:
    • We accept payments through reputable and secure payment gateways to ensure the confidentiality of your payment details.

4. Personal Information:
    • We collect the minimum necessary personal information required for processing your order. This information is handled with the utmost confidentiality and is not shared with third parties without your explicit consent.

5. Compliance with PCI DSS:
    • Our payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS), ensuring the secure handling of credit card information.

6. Secure Account Information:
    • If you create an account with us, your account information is securely stored. We recommend using strong and unique passwords to further protect your account.

7. Fraud Prevention:
    • We implement measures to detect and prevent fraudulent activities. Orders may be subject to additional verification, and we reserve the right to cancel orders suspected of fraudulent activity.

8. Browser Security:
    • Ensure that your browser is up-to-date and supports secure connections. Look for the padlock symbol in the address bar, indicating a secure connection.

9. Email Communication:
    • We will only contact you regarding your order or account. Be cautious of phishing emails and do not provide sensitive information in response to unsolicited communications.

10. Order Confirmation:
    • After completing a purchase, you will receive an order confirmation email. Review this email and contact us immediately if there are any discrepancies.

11. Logging out:
    • For added security, log out of your account after completing a purchase, especially when using shared or public devices.

12. Privacy Policy:
    • Our Secure Checkout Policy is part of our broader Privacy Policy. Please review our Privacy Policy for more details on how we handle your personal information.

13. Legal Compliance:
    • We adhere to all relevant data protection and privacy laws, and we continuously update our practices to remain compliant.

14. Contact Information:
    • If you have any questions about this Secure Checkout Policy, please contact us using the CONTACT US section of our website.

By using our website and completing a purchase, you acknowledge and agree to our Secure Checkout Policy.